- We guarantee shipping within 24/48 hours, in business days, As soon as we receive your payment or as soon as we are assured that your payment has gone through.
It sometimes happens, in case of payment control, mainly due to online payment fraud by Credit Card, and also due to problems that may be related to pandemic restrictions, that some orders may be subject to a processing time of 3 / 5 working days before your order is shipped. We do not process or deliver orders on weekends or holidays.
Please note that we use a third party for the processing of online payments, which takes care of securing all your online payments by credit card and that therefore, we do not have direct access to the payment process.
Also note that our website is fully secure and that all your information is fully encrypted.
Shipping charges are for the services provided by the carrier
and will be refunded if the item is returned for any reason.
- Not currently applied
PRIORITY SHIPPING (EXPRESS)
- Express delivery is offered
In this time of pandemic, we are doing our best to ensure prompt delivery.
– 10-12 days for USA & CANADA
– 10-12 days for UK & IRELAND,
– 10-12 days for days for EUROPE,
– 12-15 days for AUSTRALIA & New ZEALAND,
– 2 weeks rest of the World
Note that all orders benefit from shipping insurance and
that any lost or damaged shipment will be automatically refunded.
The delivery periods are expressed in working days
In this period of pandemic, which sometimes has a piecemeal impact on certain states or regions, We cannot be responsible for delays by the transport company, whether it is one or the other of the companies that we use. .
However, be aware that your order is guaranteed by insurance during transport and that if you do not receive your order, the order will be immediately re-shipped.